Privacy Policy

Information we collect

• Contact form submissions: name, company, email, country, project type, project description, estimated timeline, and NDA preference.
• Direct correspondence: information you choose to share by email or phone.
• Technical data: basic server logs (IP address, browser type, pages viewed) used to operate and secure the website.

How we use information

• To respond to inquiries and provide quotes.
• To deliver engineering services under contract.
• To maintain security and prevent abuse of the website.
• To comply with applicable legal obligations.

Confidentiality

Engagements with Neat Labs are covered by a non-disclosure agreement as a default. Client names, project details, schematics, and design files are treated as confidential and are not shared with third parties without written authorization.

Sharing

We do not sell personal information. We share information only with service providers that help operate our business (e.g., email and hosting), under appropriate confidentiality terms, or when required by law.

Data retention

Inquiry data is retained for as long as needed to respond and to meet our recordkeeping requirements. You may request deletion of personal information you submitted by contacting us.

Your rights

Depending on your location, you may have rights to access, correct, or delete personal information we hold about you, and to object to certain processing. To exercise these rights, contact us at the email below.

Contact